FAQs

We are Pick-a-Pouch Online Store based in Johannesburg. We sell various food grade pouches.

We were previously known as 420 Supply. We are a registered business - 2020/758472/07

Frequently Asked Questions

1. Where are you based?

We are in Johannesburg. Alberton Business Park - Unit 32. 186 Second Avenue, Florentia, Alberton, 1449. We are an online store that ships nationwide using The Courier Guy.

2. Can an item be exchanged?

Yes it can be. Customers can return products to us on their own account.

3. What is the delivery fee?

The standard shipping rate is R105.00. It may be increased based on how many items are ordered.

4. How long will take to get my order?

Between 1 - 4 days depending on the province. As soon as payment is received, orders are processed and packed. Orders are then booked to be dispatched. Once orders are dispatched, a tracking link will be sent.

5. Can I have a photo of the pouch I want?

Yes. Please WhatsApp us on 072 937 6964.

6. Can I collect my order?

Yes. Alberton Business Park - Unit 32. 186 Second Avenue, Florentia, Alberton, Johannesburg, 1449.

7. Are your pouches Food Grade?

Yes they are suitable for various food products.

8. Can the mylar pouches be used for liquid?

No